Labels and terms need refinement but overall understandable
The wording and labels used during the sales and pre-purchase phase were mostly clear, although I found a few terms that could definitely be made less ambiguous. For instance, some features described as "Advanced database tools" Didn’t correspond immediately to what was shown later in the dashboard. The onboarding flow’s terminology was often inconsistent with the calling tool names mentioned initially, which caused minor confusion. Nonetheless, the invoicing and sign-up steps were quite straightforward and transparent. Despite these issues, I found the overall documentation and product terms adequate for understanding the service offered. I believe that if the labels were more precise and consistently applied, new users could avoid early misunderstandings. So, while I am generally satisfied, there is room to improve clarity in communication and ensure the product terms reflect the actual software experience reliably.