2 out of 52 of 5Verified purchaseSupport and communication
Labels and instructions just don’t make sense
Honestly, the way things were worded in the software and support left me baffled. There was this one button during the onboarding that was labeled so ambiguously I wasn’t sure if it would advance me to the next step or reset the whole process. I attempted a few times out of curiosity and frustration, and it did nothing helpful. Beyond that, the instructions felt like they assumed I already understood the jargon, which I did not. It made the whole experience tedious. I can’t say much about the rest because this moment alone wasted a lot of time and patience. I wouldn’t call the wording clear by any means.