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WFHI review

Labeling thoda confusing tha, par support se madad milti hai; use karna karoonga

3 out of 53 of 5Verified purchaseSupport and communication

Labeling thoda confusing tha, par support se madad milti hai; use karna karoonga

Main software ko use kar raha hoon kuch mahino se, aur mujhe laga ki jitna support aur communication mila hai usmein thoda mixed experience raha. Sabse pehle toh, jo labels hain software ke andar, wo thoda confusing the. Dialer ke options aur database ke tags samajhne mein mujhe pehle thoda waqt laga. Kuch buttons ka naam mere workflow se align nahi karta tha, jis wajah se kabhi kabhi galti se wrong option select kar liya karta tha. Lekin jab main support team ko call karta tha, toh generally response achha milta tha aur vo log patiently meri baatein sunte the. Unhone mujhe step-by-step samjhaya ki kaise labels ko customize kar sakta hoon, jo kaafi helpfull raha. Training ke time bhi kuch terms thode technical lage, par dheere dheere samajh mein aate gaye. Inka automatic updates feature kaafi useful raha ki wo naye features regularly daalte rahe bina mujhe confuse kiye. Overall, kuch cheezein better ho sakti thi, par mai definitely fir bhi ise dubara use karunga kyunki core functionality theek-thaak hai aur support acha milta hai jab problem ho.

Achal LalAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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