2 out of 52 of 5Verified customerTraining and onboarding
Labeling thik tha but mention karna zyada madad nahi karta
Main toh yeh kahungi ke training aur onboarding mein jo labels aur wording the, woh thode confusing the. Kuch phrases ache se clear nahi karte the ki actually kya karna hai agla step mein. Jab bhi main database ya dialer ke options dekhti thi, toh unka matlab samajhne mein time lagta tha. Samjha nahi ki ye terms kaise mere daily workflow se connect karengi. Training chalti rahi, par labeling mein clarity ka kami thi jiski wajah se kabhi kabhi lagta tha ki main kuch important miss kar gayi hoon. Overall, onboarding done ho gaya par wo zyada smooth experience nahi tha jaisa ki main expect karti thi. Wording better ho toh shayad use karna asaan hota. Bas yeh kehna hai ki clarity thodi kam thi lekin training content khud theek tha.