Labeling for the database feature was confusing
Overall, I think the wording and labels throughout the sales process had a mixed impact on me. One thing that stood out was the clarity in describing the calling tools and dialer; those terms were well defined and helped me understand their functionality without needing to dig deeper. On the other hand, some database feature labels were confusing, especially relating to how contacts were grouped or filtered. This led to a few false starts during setting up workflows, where I had to guess which buttons did what or consult the FAQs. The onboarding flow titles and overall navigation made sense in many parts but felt less intuitive when jumping between training modules. So basically, the straightforward terms were a plus but inconsistent labeling elsewhere made certain tasks harder. It definitely shaped my experience, leaving me appreciative of the clear segments yet cautious about exploring the software solo.