Label samajh mein nahi aaya, toh frustration badh gayi
Jab maine WFHI software pe sign-up kiya, toh mujhe laga ki sab clearly dikhega, lekin label aur buttons ka jo text tha, woh mujhe bilkul samajh nahi aaya. Har step par, jaise dialer ya database use karte waqt, mujhe asli mein sochna padta tha ki iska matlab kya hai, aur kabhi kabhi to options confuse karte the ki kya select karu. Training videos bhi the, par unme language thodi technical thi aur Hindi ke saath clear samjhaya nahi gaya, jis wajah se mujhe software ko smoothly chalane mein problem hui. Support team ko call kiya, lekin unka jawab bhi zyada helpful nahi laga kyunki woh basic terms mein nahi samjhate the. Payment process thoda simple tha, invoices mil gaye the time par, lekin software ki taraf se options clear hone chahiye the. Ise use karna mere liye frustrating experience raha kyunki mujhe lagta hai agar terms aur labels easily samajh aaye hote, toh main better kaam kar pati.