kya ye sab clear nahi tha? ajeeb laga
Jab maine WFHI ke software ke baare mein padhna shuru kiya toh laga sab kuch straightforward hoga, par yeh jo explanation thi, woh meri samajh se bahar thi. Maine sales ke process ko dhyan se dekha tha, par har step par koi na koi confusion hoti rahi. Pehle toh lagta tha ki sign-up aur onboarding mein jaldi ho jayega, lekin mujhe baar baar clarify karna pada ki kaunsa feature kahaan use karna hai. Dialer ke use ka tareeka bhi itna clear nahi diya gaya, aur mujhe apni taraf se kaafi experimentation karni padi ki kaise call kiya jaye. Database feature ke baare mein bhi jo info di thi, woh itni detailed nahi thi, isliye main confuse thi ki apne contacts ko kaise manage karoon. Invoice aur payment process mein bhi clarity nahi thi; mujhe lagta tha ki automatic updates se kuch changes aayenge, par wo bhi kam hi samjhaaya gaya. Support team se baat karna padta tha tabhi kuch samajh aata tha, lekin wo bhi phone pe clarity nahi dete the. Overall, mujhe laga ki jitna mujhe sales mein bataya gaya tha, usse kaafi door tha yeh experience. Isliye main toh disappointed thi ke jitna frontline pe explain hona chahiye tha, utna clear nahi tha.