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WFHI review

Kya timing support mein missing tha

2 out of 52 of 5Verified purchaseSupport and communication

Kya timing support mein missing tha

Maine support ko call kiya tha jab mera dialer theek se connect nahi kar raha tha, lekin unfortunately support hours woh time cover nahi karte the jab main kaam karta hoon. Mera kaam ka routine flexible nahi hai, aur support team available nahi thi subah ke 10 bajey se pehle, jab main assistance chahta tha. Jo bhi support mila, wo theek tha, aur log polite the. Lekin timing mismatch hone ki wajah se kaafi waqt delay hua mere issue solve hone mein. Ye bhi notice kiya ki automatic updates ke baad kuch features unpredictable behave karne lage, par mujhe khud adjust karna pada kyunki support tab available nahi tha. Mera database thoda complex tha usko setup karna; main on-call help chah raha tha, jo mujhe mulaqat mein nahi mili. Payment aur invoicing ka process smooth raha, lekin wo bhi tabhi matter karta jab sari help timely ho. Overall, mai kahunga ki agar timing support ke hisaab se thoda flexible hoti toh zyada better experience hota, kyunki mere jaise users ke liye wo bahut zaroori hai.

Harish SenguptaJharkhand, IndiaExperience: Published:
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