Kya surprise tha ki unki team thodi slow thi!
Maine software use karne ka socha toh laga ki start se hi sab smoothly chalega, but support thodi slow thi jab main help maang rahi thi. Dialer setup and database features toh theek the, par jab main kisi technical issue ke liye call karti thi, toh unka response mujhe surprise kar gaya ki itna late milega. Main soch rahi thi ki fast help milegi, par baar baar hold par lagana pada. Ye baat mujhe thoda irritate karti rahi, aur main baar baar sochti thi ki software kitna acha ho jitna support uska waise nahi tha. Training material ache hai par timing ka feel over there bhi utna acha nahi tha. Shayad main expect karti thi ki thoda zyada prompt service milegi, par abhi ke liye thoda wait karna padta hai. Par haan, payment aur invoice jo mila tha wo time par tha aur usmein koi dikkat nahi thi.