Kya surprise tha ki pre-purchase details clarity nahi thi
Main soch raha tha ki purchase karne se pehle sab clearly samjha diya jayega, par aisa nahi hua. Jab main sign-up process samajhne ki koshish kar raha tha, toh mujhe bahut confusion thi ki software ke features kya hain aur training kis tarah se milegi. Har jagah mixed information thi, aur dialer kaise kaam karta hai yeh bhi thoda unclear tha. Features aur payments ke bare mein clearly communicate karna chahiye tha, tab main zyada confidently decision le paata. Support team se baat karne ki koshish ki thi, par woh bhi thoda slow response tha. Overall, mujhe laga ki sales aur pre-purchase process mein clarity aur transparency zyada honi chahiye thi, taki customer ko shak na ho. Isi wajah se mera experience thoda frustrating raha jab main pehli baar contact kar raha tha.