2 out of 52 of 5Unverified experienceSales and pre-purchase
Kya surprise tha customer service?
Pehle jo software use kar raha tha, uske mukable mein yeh thoda alag tha. Sign-up process thoda lamba laga, mujhe lag raha tha ki jaldi start kar paoonga. Par sabse bada surprise tha jab dialer use karte waqt kuch automatic updates aaye, jinki wajah se mera calling flow thoda ruk gaya tha. Training sessions theek the, par unki timings mere kaam ke hisaab se fit nahi baithti thi. Database feature kaafi simple tha, par woh details ko achhi tarah organize nahi karta. Support team ne ek baar call pe acha response diya tha, baki time mere queries ka jawab deri se mila. Overall, experience thoda mixed raha, par software kuch khaas naya nahi tha.