Kya support tha, kuch missing tha
Maine WFHI ka software aur training start kiya tha, lekin jab kuch galat ho gaya toh support se meri ummeedein toot gayi. Jab problem hui dialing tools mein, maine turant telephonic support ko call kiya, par response bilkul sahi nahi tha. Unhone mere issues ko samajhne ki koshish bhi nahi ki, bas standard jawab de rahe the jisse meri problem solve nahi hui. Onboarding flow mein bhi kaafi confusion thi; mujhe baar-baar training modules ko khud se explore karna pada kyunki wahi properly samajh nahi aa raha tha. Billing or payment process thoda clear tha, par sign-up ke baad jo automatic updates aate hain wo system ko aur jyada slow kar dete hain. Database feature ka integration bhi incomplete lag raha tha, jisme proper synchronization nahi tha. Dialer use karte waqt bhi delays aur call drops ho rahe the jo support ne address nahi kiye. Mujhe lagta hai ki agar communication aur assistance thoda better hota toh shayad main system ke saath adjust kar pati. Lekin ab jo experience hai, usse toh lagta hai ki ye training aur software mera time barbaad kar rahe hain. Is range mein, jo promises diye gaye hain software aur support ke, wo puri tarah fulfill nahi huye. Toh mera kehna hai, agar aapko ek smooth aur reliable support system chahiye toh shayad ye sahi option nahi hoga. Bahut frustration hui meri taraf se, aur kaafi problems ke bawajood koi effective help nahi mili.