Kya support se zyada umeed thi, par mila toh disappointment
When I started using WFHI's software and support, I thought it’d be ekdam easy jaise maine pehle ke systems try kiye they. Lekin mujhe laga ki yahan jo telephonic support tha woh itna helpful nahi tha jitna mere previous tools mein tha. Jo database feature hai, usme samajhne mein thoda time laga ki data organisation kaise ho raha hai. Aur sign-up process ke waqt bhi kuch delays aaye, jo mujhe zyada acha nahi laga. Pehle waale softwares mein mujhe wo fast response milta tha, par yahan kabhi kabhi lagta tha jaise mera call hold pe hai for jyada time. Training sessions initially theek the, par phir kabhi kabhi updates automatic aa jate the without notice jo thoda confusing ho gaya. Mujhe lagta hai ki agar support thoda zyada proactive hota, toh shayad experience better hota. Payment ka process clear tha, par mujhe thoda doubt raha ki sab smoothly hoga ya nahi. Overall, main thoda mixed feel kar rahi hoon, par disappointment zyada tha kyunki expectations se match nahi hua.