Kya socha tha, usse thoda alag mila support
Maine jab product ke baare mein pehli baar socha tha, toh samjha tha ki sales aur purchase process easy aur turant ho jayega, par real me thoda time laga sab understand karne mein. Sales team ki taraf se support mila jo bata rahe the pros aur cons dono clearly, aur mujhe laga ki agar next time bhi help ki jarurat padi toh woh comfortable rahegi lekin saath hi apni taraf se bhi thoda active role lena padega. Training aur onboarding thodi detailed thi jo shayad sab ko suit na kare, par main to hold karke chal rahi thi ismein. Payment process normal raha, invoices time pe mile. Koi bada dikkat nahi hui, lekin jo chhota surprise mila woh yeh tha ki mujhe unka support portal kaafi helpful laga jab bhi phone uthaya, aur dialer tools bhi acha chal rahe the. Agar aapko selling aur buying ke dauran straightforward cheezein pasand hai tab bhi aapko thoda patience rakna padega, par main personally kahungi ki agli baar fir se call karungi agar zarurat padi toh, saport ka level satisfy kar raha tha.