Kya setup itna mushkil hona chahiye tha? Bahut hairat hui
Main soch rahi thi ki software ko access karna simple hoga, par mujhe toh lagta hai sab kuch khud hi explore karna pada. Pehle sign-up mein dikkat aayi, payment link samajh mein nahi aaya, aur invoice auto-generate hone mein bhi problem hui. Jab software open kiya toh mujhe apne database ko import karne ke liye manual steps follow karne pade, koi direct guided flow nahi mila. Dialer setup kaafi confusing tha, mujhe khud hi settings mein ghus kar try karna pada ki kaunsa option kis kaam ka hai. Training sessions thode superficial lage, jo main expect kar rahi thi usse zyada detail mein nahi tha. Support team ko call karne par kabhi wait time zyada tha toh kabhi response slow mila, matlab koi immediate madad nahi hui. Automatic updates ne bhi kabhi kabhi system ko restart karna pada bina warning diye, jo interrupt karta tha kaam ko. Mujhe laga, agar onboarding flow mein thoda aur clarity aur hands-on assistance hota, toh yeh sab mushkilein kam hoti. Lekin overall, bahut saari cheezein mujhe khud se hi samajhni padi. Agar nahi karta toh kaafi frustrating hota aur shayad use karna chhod deti.