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WFHI review

Kya phir se support lene ka mann karega?

2 out of 52 of 5Verified purchaseSupport and communication

Kya phir se support lene ka mann karega?

Tum logon ki support jo thi na, utni achi nahi lagi. Jab maine call kiya, toh response time bohot zyada tha, matlab jab urgent madad chahiye thi, toh delay mila. Jo jo solution diye they, wo adhure the aur baar baar explain karna padta tha apni problem. Par haan, ek acha point ye tha ki tum logon ka automated system kaafi reliable tha, jo basic queries ko handle karta hai bina kisi human interference ke. Iske alawa, main sochta hoon ki next time agar koi issue hua toh shayad support ke liye na hi call karoon, kyunki time waste lagta hai aur patience bhi khatam ho jaati hai. Tum logo ko apni communication aur response speed improve karni hogi agar customer ko dubara apko contact karna hai. Aajkal ke zamane mein fast and effective communication jaruri hai, nahi toh log dusre options dhoondhne lagte hain. Summing up, meine tumhare software mein potential dekha hai, par jo tum logon ka helpdesk hai usme major improvements ki zarurat hai.

Dhanush Kavya AhujaOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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