Kya phir se karungi support ke saath ye experience?
Woh support jo mujhe mila usmein kuch cheezein achhi thi aur kuch thodi disappointing. Jab bhi maine call kiya tha, response time theek tha, matlab jyada der nahi lagi help milne mein. Lekin baar baar mujhe apna case explain karna padta tha, jo kabhi kabhi frustrating tha because har ek agent ne pehle wali baat yaad nahi rakhi thi. Main sochti thi ke shayad documentation ya records better honge, par mujhe lagta hai communication thodi aur improve kar sakti hai. Training sessions aur onboarding ke during support theek tha, fairly helpful tha, but once main software chalane lagi, kabhi kabhi ada support milta tha kabhi nahi. Dialer ka feature properly kaam kar raha tha, magar kabhi kabhi database update ki baatein samjhane mein time lagta tha. Overall, agar main sochoon ki kya main future mein fir se ye service leungi toh thoda confused hoon, kyunki ek taraf support thik thi par repetition aur thoda adhura communication mujhe hesitate karata hai. Lekin haan, main ye bhi kahungi ki mujhe jo basic help chahiye thi woh maine zarur mil gayi thi, special kar jab urgent queries thi. Toh is balance ke saath, maybe main phir try karungi agar improvements aaye toh.