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WFHI review

Kya mujhe mil gaya jo chahiye tha, ye surprise tha

2 out of 52 of 5Unverified experienceSupport and communication

Kya mujhe mil gaya jo chahiye tha, ye surprise tha

Main soch raha tha ki mujhe easily sab kuch support se mil jayega jab mein problem face karunga, but actual mein thoda mushkil tha sahi information dhundhna. Web portal mein documentation hai, lekin wo mujhe jyada clear nahi laga; kabhi-kabhi contradictory answers bhi nazar aaye. Telephonic support theek tha, log polite the, par response time sometimes thoda lamba tha and mujhe lagta tha ki real samasya ka solution turant milega. Software ka interface to accha hai, aur dialer properly kaam karta tha, ye cheez main appreciate karta hoon. Lekin jab mein specific question poochta tha regarding updates ya database usage, toh mujhe baar baar doosri links pe bheja jata tha. Overall, mujhe laga ki ju mujhe chahiye tha, woh complete nahi mila easily, ye thodi si surprise thi meri taraf se ki support thoda aur accessible hona chahiye tha.

Angad VenkatesanMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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