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Kya missing tha sales mein? Kuch bhi clear nahi tha

1 out of 51 of 5Unverified experienceSales and pre-purchase

Kya missing tha sales mein? Kuch bhi clear nahi tha

Yaar, main toh soch raha tha ki purchase karna simple hoga lekin mujhe khud hi sab kuch samajhna pada. Sales ke time pe koi guide karne wala nahi tha jo bataaye ki software kaise chalana hai, onboarding mein bhi mereko bohot zyada steps khud figure out karne pade. Jab main dialer aur database check kar raha tha, tab lag raha tha ki kuch functionalities missing hain ya phir mujhe sahi tarah se nahi samjhaaya gaya. Automatic updates ke baare mein bhi mujhe kabhi clear info nahi mili ki kya changes honge. Billing waala process bhi confusing tha, invoice kab aayegi, payment kaise hogi, sab kuch mujhe khud hi track karna pada. Yeh toh mujhe phone se help mangne ki sochna bhi padta tha, jo disappointment tha. Lagta hai ki main hi sab try kar raha tha jab ki thoda sa support hona chahiye tha. Overall, man hi man soch raha tha ki jo main product lene ke liye ready tha, usmein ye sab cheezein missing hain, aur ye frustration badhati hai. Main bas ye chahata hoon ki jo main pehle expect kar raha tha, woh thoda easy aur guided ho.

Vineet JhaMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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