Kya missing tha sales mein?
Toh yaar, jab mein WFHI ke sales process se guzra toh thoda frustrating experience raha. Sabse pehle, sign-up karne ki koshish ki toh payment options clear nahi thi, matlab mujhe confusion hua ki kaise aur kab payment karna hai. Tab socha support team ko call kara, par line ya toh busy thi ya aadha samay hi response milta tha, jo main chah raha tha woh toh bilkul nahi mila. Yeh jo sab predictable steps hote hain pehle se, woh missing the. Jaise invoice kab generate hota hai, payment confirmation kab milega, yeh sab clearly explained nahi tha. Matlab acha hota agar ek straight flow bataya jaye jahan mujhe pata ho ki next step mein kya karna hai, instead of baar baar call karna padta. Main samajhta hoon ki software toh thik tha, par yeh sales aur pre-purchase stage mein clarity ki kami lagi, jo overall experience ko affect karta hai. Ek point pe mein baar-baar wahi baat pe cycle mein aa raha tha aur mera patience bhi thin ho raha tha. Overall, sales process mein thoda honesty aur thoda detailed explain chahiye tha, tab shayad better lagta sab.