Kya kami thi support mein, wo batata hoon
Mujhe laga tha ki jo software aur training milegi, usmein support kaafi strong hoga, par asli mein mujhe kaafi cheezein khud hi samajhni padhi, jo thoda discouraging tha. Support team se contact toh kiya tha, par unse zyada help nahi mili jahan tak specific issues ko solve karna tha. Dialer settings aur database setup me kaafi trial aur error karna pada. Jo training modules they, unmein se bhi kuch explanations adhure lage, jinke bina main confident nahi ho paya tha. Payment process aur invoicing thik tha, par onboarding info thoda confusing tha. Agar yahan thodi aur guidance milti, toh use karna easy hota. Lekin haan, software ka interface thoda friendly tha, isme changes karna manageable tha. Overall, mujhe laga ki software sahi hai par support consistent nahi tha, aur mujhe zyada mehnat karni padi use karne me.