Kya hua tumhari support? Zyada reply nahi milta
Mujhe lagta hai ki tumhari support team itni responsive nahi hai jitni main expect karta tha. Jab main call karta hoon ya message bhejta hoon, toh jawab aane mein kaafi time lagta hai, aur kabhi kabhi toh address bhi nahi hota mera sawal properly. Main samajhta hoon ki busy log hote hain, par enough support milna zaroori hai jab hum software ka use karte hain. Phone pe bhi response limited laga, kahin baar mujhe repeat karna para apni problem, aur wait karni padti thi jab tak koi proper guide nahi karta. Kuch information mujhe website se mil gayi thi, par direct telephonic help kaafi incomplete tha. Ek achhi baat yeh thi ki automatic updates regularly aate the, isme koi problem nahi thi. Par telephonic support mein improvement ki zarurat hai, warna users frustrated feel karenge. Agar tum log fast aur clear replies doge, toh hum bhi confident feel karenge aage badhne mein. Abhi ke liye lagta hai main zyada independent hoon problems solve karne mein, jo company ke liye achha nahi hai.