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WFHI review

Kya feel ho raha hai abhi, wo batata hoon thoda

2 out of 52 of 5Unverified experienceSupport and communication

Kya feel ho raha hai abhi, wo batata hoon thoda

Mujhe lagta hai support se jo confidence milna chahiye tha, wo thoda kam hai abhi tak. Jab main pehli baar call kiya tha unhone, response time toh theek tha, par jab baatein thodi technical ho gayi aur main dialer aur database ke features samajhna chah raha tha, toh support thoda confusing lagne laga. Kabhi lagta tha ki agent ko bhi pura clarity nahi hai, jiski wajah se mera hesitation bada. Main generally casual tarike se baat karta hoon, toh expectations zyada nahi thi, lekin fir bhi mujhe laga ki mere questions ko thoda aur clearly aur patiently answer kiya ja sakta tha. Sign-up process mein invoice milne mein delay hua tha, par wo choti si baat hai. Training material basic tha aur mujhe bhi kaafi cheezein self-explore karni padi. Chal, thik hai, software ka interface friends jaisa help nahi karta, par main thoda aur improvements ke saath yakin rakhta hoon. Overall, abhi tak comfort level bahut high nahi hua, isliye main soch raha hoon ki next time bhi agar support ki zarurat padi, toh better hone ki umeed karunga.

Vikas PhadkePunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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