Kya expect kiya tha, usse behtar support tha
Main soch raha tha ki support itna achha nahi hoga, kyunki remote setup kaafi naye hain mere liye. Lekin jab mene telephonic support use kiya toh mujhe laga ki baat karne wale log sach mein problem samajh pa rahe hain aur patiently sune. Mere doubts clear karne ke liye unhone jaldi response diya aur mujhe confident feel karaya ki main sahi direction mein hoon. Training ke dauran unke answers clear tha, aur dialer use karne mein bhi koi dikkat nahi aayi. Jo software ke naye updates aaye wo bhi smoothly install ho gaye bina kisi interruption ke. Invoicing process straightforward rahi, aur signup kaafi easy tha. Bas ek baar mujhe thoda wait karna pada jab main apne database ke integration ke liye call kar raha tha, par overall baat karne mein jo warm feeling mili, usse lagta hai ki main phir se ye service try karunga. Bahut zyada expectations nahi rakhe the, par maine unke response time se khush tha.