Kya expect kiya tha aur kya mila woh bahut differ karta hai
Support se mujhe lagta tha ki sab clear hoga, par reality mein zyada confusions hi mile. Jab phone uthaya to technical baatein easily samajh aani chahiye thi, par explanations itne vague the ki baar baar repeat karna padta tha. Ek baar mujhe database feature explain karna pada, par usmein bhi kuch terms clear nahi the, toh frustration badh gaya. Software updates ke bare mein bhi poora detail dena mushkil hota tha unki support team ke liye. Haan, call back timings accurate thi, yeh main maan sakta hoon. Par overall, mujhe laga tha ki problem solve karna easier hoga, par roz roz same baatein repeat karni padti hai, aur patience khatam ho jata hai. Agar thoda simple language mein samjhaya jata, toh shayad experience better hota. Abhi lagta hai ki inki communication mein thodi kaami hai jo jaldi tackle karni chahiye.