Kya expect kiya tha aur kya mila usmein fark tha
Jab main software aur training ke liye sign-up kar rahi thi, toh mujhe laga tha ki sab cheeze clearly step by step explain hongi. Lekin asli mein jo mila woh utna simple nahi tha. Training sessions mein kuch terms aur steps plainly samjhaaye gaye, par kuch tools kaise kaam karte hain uska detailed explanation nahi mila. Database features aur dialer tool ki usage mein clarity kam thi, jiski wajah se mujhe kaafi confusion hua during setup. Software ke interface se related instructions expected se different thi, jisne mera time waste kiya. Telephonic support accessible toh tha, par unhone jo guidance diya woh bhi adhura lag raha tha. Billing process normal tha par uske baare mein clear instructions bhi missing thi. Overall, main soch rahi thi ki main software ko asani se samajh ke use kar paungi, par reality mein wo utna straightforward nahi tha. Shayad unhe apne onboarding aur training ko thoda aur detailed aur systematic banana chahiye taaki users ko zyada dikat na ho saamne aane wali cheezon ko samajhne mein. Mujhe laga ki jo explanations milne chahiye the wo nahi mile basi expectations ko match karne ke liye.