Kya disclosure ne thoda shock diya tha
Mujhe initial sales call mein lagta tha ki sab kuch clearly explain ho jayega, par mujhe surprise hua jab mujhe realize hua ki kuch key details adhure chhode gaye the. Wo database feature ke bare mein thi, jiska mujhe pehle pata nahi tha ki uska setup complex hoga. Haan, sign-up process toh smooth tha, invoicing mein aaye confusion ke baad bhi support se baat kar ke set ho gaya tha. Par mujhe lagi ki thoda aur transparency honi chahiye thi pre-purchase mein, jisse mujhe easily samajh mein aata ki kya expect karna hai. Dialer aur calling tools ke baare mein bhi jitni details mili thi, woh sufficient thi, par jitna mujhe bataya gaya tha ki simple aur user-friendly system hoga, thoda kam laga. Overall experience thoda mixed tha mujhe, kyunki training aur onboarding ke flow ke bare mein jab maine sawal kiya, toh waha clarity achhi mili. Magar fir bhi pricing aur subscription ke terms ko samajhne mein thoda difficulty hui. Main expect nahi kar rahi thi ki mujhe in sab cheezon ko alag se follow-up karke confirm karna padega. Toh, yeh baatein merko thodi ajeeb lagi thi, magar at least telephonic support kaafi available tha jab mujhe zarurat padi thi.