Kya cheezein missing thi, woh samajh nahi aaya
Main jab is software ko explore kar raha tha, tab mujhe laga ki onboarding process mein kaafi cheezen khud se samajhni pad rahi hain. Sabse pehle toh sign-up thik tha, par payment ke baad bhi mujhe kaafi cheezein manually set karni padi, jaise ki dialer configuration aur database integration. Training materials the, par woh bhi thode basic lage, aur unmein se kuch important updates ya features ke baare mein zyada detail nahi thi. Calling tools ka interface thoda confusing raha, aur automatic updates bhi kabhi kabhi unexpected change le ke aate thay, jinke liye mujhe khud troubleshoot karna pada. Support line pe call kiya toh response mila, par ekdum jaldi solution nahi mila, iss wajah se mujhe wait karna pada aur apne hisaab se kaam rush karna pada. Invoice aur payment clear the, par invoices ke detailed breakdown kaafi kam tha, jis se samajhna thoda mushkil tha ke kis cheez ka charge hai. Overall impression yeh raha ki software functioning thik tha, par onboarding kaafi incomplete tha, aur mujhe lagta hai ki sales team ko zyada transparent hona chahiye tha feature explanations mein. Agar main koi naya banda hota, toh shayad bahut saare cheezein mushkil lagti.