2 out of 52 of 5Verified purchaseSupport and communication
kya btaun, clarity kuch kam padi thi
Maine jab WFHI se contact kiya aur support team ko call kiya toh mujhe laga ki sab kuch theek hoga par baat karte hue support wale log thoda unclear the. Training aur onboarding ke process me jo mujhe samajhna tha, wo pura clear nahi hua. Dialer use karne se pehle unhone details nahi diye ache se. Mujhe har baat ke liye baar baar padhna padta tha aur jab sawal kiya tab jawab bas aadha adhoora milta tha. Invoice wala system bhi thoda complicate lagta hai mujhe. Automatic updates aaye toh wo theek the, but overall support experience se clarity nahi mili. Mujhe laga ki thoda aur easy samjhane wala language use hoti, toh kaam asaan ho sakta tha. Lekin fir bhi thoda support ne help kiya par kaafi expectations kam thi.