Kya baat thi jo support ne mujhe surprise kiya?
Jab main support team se baat kar rahi thi, mujhe laga sab clear hoga, par thoda confusing tha explanation. Kabhi-kabhi wo bahut achhi tarah se samjha dete the, especially software ke training aur dialer ke features par, toh main feel kar rahi thi ki help milegi. Lekin doosri baar jab database integration ki baat aayi, toh jo process wo explain kar rahe the, usme kai baar mujhe doubt hua ki yeh mujhe samajh nahi aaya. Support ne patience dikhaya aur repeat kiya, par fir bhi kuch terms mere liye unclear the. Onboarding flow kaafi detailed tha, par mujhe lagta hai ki thoda zyada simple examples hote toh shayad main zyada confident feel karti. Jab automatic updates aaye, toh support ne clearly bataya ki kya changes hone wale hain, yeh point acha tha. Overall, experience mixed tha kyunki communication achhi thi, magar thode technical points par clarity ki kami thi, jo mujhe thoda ajeeb laga.