Kya baat hai, training mein zyada khud ka kaam?
Maine socha tha ki training aur onboarding mein sab kuch step-by-step ready milega par mainly mujhe kaafi kuch apne aap samajhna pada. Software ka interface thoda simple lagta hai, par jab calling tools aur dialer ka istemal karne laga, toh laga ki guidance thodi kam thi compared to expectations. Onboarding flow ke dauran main soch rahi thi ki thoda zyada details milti toh training zyada effective hoti. Pehle kuch functions ko use karne mein thoda struggle kiya kyunki instructions itni clear nahi thi. Haan, automatic updates ache se ho rahe the, par kabhi kabhi jab database mein records add kiye toh issues aaye. Mujhe laga ki zamane ke software mein thoda zyada help module hona chahiye tha. Lekin fir bhi main apne hisab se work-around dhundh rahi thi aur kaafi cheezein khud se cover karti hoon. Ye baat mujhe surprise kar gayi thi ki itna self effort lagana padega training mein.