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WFHI review

Kya baat hai, thodi ajeeb si situation thi

3 out of 53 of 5Unverified experienceSales and pre-purchase

Kya baat hai, thodi ajeeb si situation thi

Maine sales ke process mein thoda ups and downs dono dekhe. Onboarding start karte waqt jo software ka dialer tha, wo initially theek se nahi chal raha tha - lag raha tha ki kuch setting mismatch hai. Lekin support team ko call kiya, toh promptly response mila aur resolution bhi hua, usme thoda time laga par patience se kaam hua. Jo database feature hai, uske through apni contacts manage karni thi, wo kaam toh acchi tarah karta tha, par labels thoda confusing lage mujhe. Training sessions bhi diye gaye the, jo onboarding ke aspects cover karte hain, unka content toh samajh mein aaya, par schedule mein thodi flexibility kami thi. Sign-up aur payment process bilkul transparent laga, invoice bhi clear mila, jo unlikely hai aaj kal ke digital platforms pe. Software ke automatic updates se kuch naye features aaye, par kabhi kabhi bugs bhi aa jaate the, jo interrupt karte the workflow ko. Dialer aur calling tools ka interface theek tha, straightforward design tha. Mujhe surprise yeh hua ki jab problem aayi toh support ka patience aur professional attitude maintain karna kisi achi company ka nishani hai. Matlab, software ke kuch functions toh ache chal rahe the, par user experience mein aur improvement chahiye. Overall toh mixed feelings hain, kuch cheezein impressive thi, kuch expected se better nahi lagi, par karne layak tha phir bhi.

Mridula SaxenaDelhi, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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