2 out of 52 of 5Verified customerSupport and communication
Kya baat clear explanation ki thi?
Support se mera experience theek-tha, par ek hi baat mujhe pasand nahi aayi, ki wo log clarity mein bilkul kamzor the. Jab maine unse dialer ko lekar kuch questions pucha, toh jo answers diye, wo bilkul straightforward aur clear nahi the. Kabhi kabhi lagta tha ki woh bas standard phrases bol rahe hain, bina asli solution diye. Database waale features samajhne mein bhi mujhe time laga, kyunki documentation mein kaafi confusion thi. Training mein bhi sab kuch itna achcha explain nahi kiya gaya tha. Support ki telephonic help se clarity ki kami thi, jisse main confuse hoti thi. Overall, experience frustrating tha because apparently unke communication mein woh simplicity aur clarity missing thi jo honi chahiye thi.