Kuch zaroori sawalon ka jawab missing tha
Main sales aur pre-purchase stage mein thi jab mujhe laga ki mujhe thoda clarity ki kami hai. Pehle toh login aur sign-up process theek-thak tha, par jab software aur training ki baat aayi toh term-to-term samajhna mushkil hua. Mujhe lagta hai ki thoda aur detailed information deni chahiye thi taaki confidence badhta, kyunki aakhir tak main thoda unsure thi ki main sach mein kya expect kar rahi hoon. Sales team ne koshish toh ki, par feedback clear nahi mil paya ki kaunse tools mere liye best honge aur kya limitations hongi. Shuruaat mein toh sab kuch acha lag raha tha, par jab maine training modules check kiya toh wo thode confusing the aur unka sequence samajh nahi aaya. Isliye main soch rahi hoon aage chal ke mujhe khud se hi sab kuch manage karna padega kyunki pura process transparent nahi tha. Bas yahi missing piece tha jo mujhe thodi pareshaani de raha hai.