Kuch surprises mile, kuch expectations clear nahi thi
Jab main software ko pehli baar dekha, toh mujhe laga tha ki database feature mere kaam ke hisaab se full fit hoga, par kaafi settings ko customize karna pada. Dialer thoda different tha mere expectations se, jo mujhe pehle clear nahi tha. Sign-up and invoicing process toh thik tha, bina zyada tension ke. Training ne madad ki overall samajhne mein, par updates ke baad kabhi-kabhi interface change hone ki wajah se confusion bhi hota tha. Support team se baatein karne mein asaani thi, par har chhoti problem ke liye baar-baar samay dena padta tha. Toh yeh sab mila-jula feeling hai ki software kuch aspects mein acha tha, par toh aur bhi adjust karna tha mere kaam ko suit karne ke liye. Main expect karta tha zyada seamless hona, par process ne kuch surprises diye joh mainne shuru me nahi socha tha.