Kuch support missing tha, thoda aur explain hona chahiye tha
Jab main ne software aur support se contact kiya, toh mujhe laga ki kaafi cheezein mujhe khud se samajhni pad rahi hain, jo ki thoda disappointing tha. Communication achhi thi, par kabhi kabhi lagta tha ki jo support diya ja raha hai, woh sufficient nahi hai, aur mujhe baar-baar repeat karna padta tha apni problem. Training sessions to theek thi, par practical questions ke answers itne clear nahi the aur thoda confusing ho jata tha. Calling tools aur dialer main bhi kuch issues aaye, jaise ki delay ya connection problems, jiske liye unko fix karne mein time lag raha tha. Database feature jo hai, use karna easy tha lekin integration thik se communicate nahi hua support team ne, jis se thoda kaam ruk gaya tha. Payment process aur invoices clear mile, usme koi problem nahi aayi. Jo automatic updates aaye, woh kafi useful the, lekin kabhi kabhi update ke baad minor bugs aa gaye. Overall main expect karti thi ki thoda zyada detailed aur prompt communication mile, tab experience aur better hota.