Kuch support ki kami mehsoos hui
Maine WFHI software ka onboarding start kiya tha aur generally interface samajhne mein koi problem nahi thi, par jab support ki zarurat padi toh mujhe kaafi cheezein khud hi samajhni padi. Aapki team responsive thi, par detailed guidance thoda kam mila jise main improve karna chahungi. Training session mein kuch cheezein achhi tarah clear ki gayi thi, lekin jab dialer setup karna tha toh mujhe documentation ke bina thoda struggle karna pada. Database feature thoda complex laga jab tak ki maine khud se explore nahi kiya. Automatic updates toh hone lage, par end mein kabhi kabhi feature changes samajh mein nahi aaye bina kisi explanation ke. Overall, mujhe lagta hai ki aapki taraf se thoda aur structured support aur step-by-step walkthrough provide hone chahiye onboarding ke dauran. Main is rating isliye de rahi hoon kyun ki software mein potential hai, par support aur communication ke maamle mein thoda improvement ki zarurat hai. Agar ye cheezein sahi se address ho jaayein toh experience better ho sakta hai.