3 out of 53 of 5Verified customerBilling and payments
Kuch steps sequential nahi lage
Pehle mujhe lag raha tha ki billing aur payment process ka flow straight hona chahiye, par jab main sign-up ke baad chal rahi thi, toh steps thode scattered lage. Pehle sign-up, fir invoice generate hua, jo sahi tha, lekin payment confirmation ke baad software access mein thoda delay mila. Phir jab training shuru kiya, toh dialer aur database features ka introduction thoda late tha, jo mujhe confusing laga. Support team se contact karna bhi thoda indirect laga; unhone kaafi samay baad reply diya. Training aur onboarding mein thoda aur stepwise clarity honi chahiye thi, takki jo log pehli baar use kar rahe hain, unhe content approachable lage.