Kuch samajhna tha toh kaafi khud hi karna pada, par ek cheez acchi thi
Jab maine ye software lia, toh mujhe laga tha ki support system mujhe har step pe guide karega, lekin zyada tar cheezein samajhni aur apply karni padti thi apni taraf se. Telephonic support available tha, par usse pehle kaafi mushkil hota tha samajhna ki problem kaha hai. Training sessions theek thak the, par onboarding thoda confusing laga; manual the jo data base feature manage karne me useful tha, par use karna pehle complicated tha. Automatic updates aaye, lekin unhone zyada fark nahi dala mere workflow mein. Invoice aur payment process clear tha, usme koi tension nahi thi. Jo cheez alag lagi wo ye thi ki jab support team se baat ki toh usne turant simple solution diya, wo helpful tha. Baaki toh khud hi reliance zyada tha, isliye meri expectation se thoda neeche raha overall experience.