Kuch samajh nahi aaya, end mein confused reh gayi main
Training aur onboarding ka jo process tha, usmein steps thode ajeeb lag rahe the. Kabhi lagta tha ki pehla step pehle hona chahiye tha, par woh baad me aage chala gaya. Dialer aur database ke features ke liye jo explanation thi, woh bhi clearly lined up nahi thi. Main baar-baar sochti thi ki kya main sahi direction mein hoon ya nahi, kyunki har jagah se thoda alag information milti thi. Support se baat karna pada, par wo bhi poora nahi kar paya meri confusion ko door. Onboarding ke process mein delays bhi the jise kaafi frustrating laga. Invoicing aur payment ke steps ko samajhna mushkil tha, aur mujhe lagta hai ki training ko thoda aur systematic hona chahiye tha. Final outcome yeh hai ki main software ko fully use karne ke liye confident feel nahi karti abhi, kyunki mujhe lagta hai ki sab kuch thik se organize nahi tha. Yehi reason hai ki main itne time baad bhi thoda hesitant hoon aage badhne ke liye.