Kuch problems samajhna asaan nahi tha, support ko baar baar phone karna pada
Jab billing ya software ke kisi feature mein problem aayi, toh support team se baat karne mein kaafi waqt lagta tha. Pehle (dialer issue) solve nahi hua tha, fir woh log phone pe samjhaane ki koshish karte rahe, but actual solution milne tak kaafi baar call karne ka effort lagta tha mujhe. Database feature ko integrate karna bhi easy nahi tha, aur kabhi kabhi calls cut hone lagte the. Phir bhi, main ye maanta hoon ki support ne puri koshish ki, lekin samay mein consistency nahin thi. Ye process thoda tedious tha, aur mujhe lagta hai ki agar communication aur responsive hota toh kaafi behtar hota.