Kuch mistakes par help mila theek tha
Training aur onboarding ke dauraan jab kuch galat hua toh system khud se zyada handle nahi kar paaya. Jab maine dialer setup kiya aur thoda galat configure ho gaya, toh automatic updates ne us problem ko turant fix nahi kiya. Phone par support lene ki koshish ki toh response mila, lekin usually mujhe khud hi troubleshoot karna padta tha. Jo training sessions the wo kaafi basic thi aur unme mostly explain kiya gaya tha ki kaise software operate karna hai, par advanced issues ke liye specific guidance nahi mili. Setup ke dauraan baar baar check karna pada ki data sahi mukaam par save ho raha hai ya nahi. Training ka process ongoing nahi tha, otherwise agar koi complex tech issue aata toh wo solve karne mein asaani hoti. Jo invoices aur payment steps thi, unme lagatar updates aa rahe the par clear instructions missing thi. Ek baat jo missing thi wo yeh ki jab system error dikhaata hai toh koi proactive recovery guide nahi hoti. Overall, training aur onboarding se mera kaam chal gaya par improvements ki zarurat hai.