Kuch labels aur terms ka matlab samajh mein nahi aaya
Main training kar rahi thi WFHI software ka, aur experience thoda alag tha mera. Sabse pehle toh mujhe ekdum straightforward baat samajhne ki umeed thi, par jo labeling aur wording training materials mein use kiye gaye the, wo kaafi confusing lage. Kuch terms bilkul clear nahi the, jaise database management ke section mein kuch buttons aur instructions ka exact matlab samajh mein nahi aaya. Onboarding ke dauraan bhi kuch steps ka sequence thoda unclear tha, jis wajah se mujhe dobara se back jaa ke check karna pada. Wahaan par training ke videos ka language aisa laga ki directly software ke liye bana hua nahi hai. Software ka dialer feature thoda theek tha, aur automatic updates software mein ho rahe the, wahi positive cheez thi. Par sign-up aur payment ka process bhi complicated lag raha tha, invoice milne mein delay hua, aur jab support se baat karne ki koshish ki, toh response thoda slow tha. Yeh sab mila kar mujhe laga ki wording aur terminology par thoda zyada kaam hona chahiye taaki naye users ko zyada help mile. Isliye, main expect karti thi ki software ke training material zyada straightforward hon, par wo nahi tha.