Kuch important details missing
Mujhe sales aur pre-purchase stage mein itna confidence nahi mila jitna chahiye tha. Jab maine sign-up kiya tha, toh mujhe lag raha tha ki sab kuch smoothly hoga, lekin jab tak maine sab procedures complete kiya, mujhe lagta tha ki clarity utni nahi thi. Jo information di gayi thi usme kuch important details missing thi jise samajhna zaroori tha decision lene ke liye. Communication mein thoda clarity ka bhi problem hua, especially jab maine payment aur invoicing ke baare mein sawal kiya. Mujhe laga ki training modules ke bare mein bhi zyada clear nahi kiya gaya hai ki unka exact flow kya hoga. Jo dialer aur calling tools the, unka demo bhi thoda convince nahi kar paya. Mujhe lagta hai ki sales process mein thoda aur thorough explanation hona chahiye tha services ke scope aur limitations ke baare mein. It would have been better agar mujhe pehle se pata hota ki support ke hours kitne hain aur call database kis tarah se integrate hoga. Ye sab confusion ki wajah se mera confidence level kaafi low ho gaya aur main verify karne ke liye hesitate kar rahi thi purchase ke waqt. Overall, jab main sochti hoon, toh lagta hai ki sales phase ko thoda aur transparent aur detailed banaya jaaye taaki future customers ko confusion na ho.