Kuch important cheezein missing thi on steps mein
Maine WFHI software ko sign-up karne aur use karne ki koshish ki, par mujhe lagta hai ki steps ka order thoda bekaar tha. Sabse pehle, mujhe lagta tha ki training pehle milegi jisse ki main software ko sahi se samajh sakoon, lekin sign-up ke baad turant invoice mila bina kaafi explanation ke. Phir onboarding process aisa tha jisme database feature samajhne mein thodi dikkat aayi kyunki woh pehle detail mein nahi bataya gaya tha. Dialer aur calling tools ka bhi zyada introduction nahi tha, to mujhe khud se explore karna pada, jo thoda frustrating tha. Koi automatic updates bhi hone ke baare mein clear guidance nahi thi, ki woh kaise deploy honge. Phone support se thoda help mila tha, par woh bhi ad-hoc lagta tha, kabhi kickstart mein hi proper assistance milti to acha hota. Ek acha point ye tha ki invoicing system simple tha, aur woh theek se kaam kar raha tha. Overall, mujhe lagta hai ki thoda aur logical aur clear flow hona chahiye onboarding ka, warna kaafi confusion hoti hai.