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WFHI review

Kuch important cheezein clear nahi hui

3 out of 53 of 5Unverified experienceTraining and onboarding

Kuch important cheezein clear nahi hui

Aapki training aur onboarding process se mujhe mixed feelings hain. Pehle toh onboarding thoda slow laga, aur jo explanations diye gaye, unmein kuch important points clear nahi the. Jaise ki dialing tool ka use karte waqt kuch steps samajh nahi aaye, aur database feature ka integration bhi thoda confusing tha. Lekin haan, training ka jo material woh achha tha, especially jo step-by-step instructions thi, wo samajhne mein madad karti thi. Aapne jo live sessions diye wo thode brief lage aur kuch questions ke jawab nahi mile the. Mujhe lagta hai ki thoda aur detail mein batana chahiye tha, jaise calls kaise schedule karte hain aur billing process ka exact flow kya hai. Overall, mujhe aisa laga ki onboarding ke dauran kuch cheezein acchi tarah explain nahi hui, lekin software ki working samajh mein aayi, bas thoda aur guide karne ki zaroorat thi taki clarity mile. Main umeed karti hoon ki aap apne training programs mein thodi aur depth aur clearer examples denge, taaki naye users ko bina confusion ke start karne mein aasani ho. Support team ne kuch queries solve ki toh acha laga, lekin initial training mein thoda better coordination chahiye tha.

Devika JhaLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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