Kuch clear tha, par thoda aur explain hona chahiye tha
Jab maine aapke software ke baare mein jaana, toh sales team ne kaafi saare features explain kiye, jo acha laga. Lekin mujhe lagta hai ki sab cheezein puri tarah clear nahi ho paayi thi, jaise ki dialer ka exact performance kis environment mein milega ya training sessions mein kitna practical exposure milega, yeh clearly define nahi kiya gaya tha. Unhone basic use case toh bataaya, par jyada technical details missing thi, jiski wajah se initial trust thoda kam hua. Sign-up aur payment process jo tha, woh kaafi smooth tha aur invoice bhi timely aayi, yeh achi baat hai. Training ka syllabus samajhne mein thodi dikkat hui, aur mujhe laga ki automatic updates ke baare mein bhi thoda zyada explanation milni chahiye thi, jaise ki kya kya changes expect karne chahiye. Support service thodi der se respond kar rahi thi kabhi kabhi, toh patience rakhna padta tha. Overall, mujhe lagta hai ki agar transparency thodi better hoti pre-purchase stage mein, toh experience aur improved hota. Lekin haan, jo cheezein kaam kiya unse kaafi faida mila aur main still aapka software use kar raha hoon.