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WFHI review

Kuch cheezein toh missing thi jo help karti

2 out of 52 of 5Unverified experienceSupport and communication

Kuch cheezein toh missing thi jo help karti

Maine sign up kiya tha aur socha tha ki jaldi se shuru kar paunga. Lekin actual mein, mujhe bohot time laga use karne mein ready hone mein. Initial support laga thoda confusing tha, jaise ki main jab dialer ko use karna chah raha tha toh steps clear nahi mile. Phone pe support se baat karne mein bhi delay hua, mujhe apne kaam mein rukawat mehsoos hui kyunki ye sab theek se guide nahi kar paaye. Jo training sessions the, wo bhi kuch zyada detailed nahi thi aur main bas ye samajh paaya ki kaise sign up karna hai, baaki features ke liye mujhe khud seekhna pada. Database feature ko samajhna bhi thoda mushkil raha, jo expect nahi kar raha tha. Ek achi baat thi ki payment process toh simple tha aur invoices timely mile. Bas uss waqt ke alawa, overall lagta hai ki thodi better communication chahiye thi, warna mujhe frustration hui.

Sankalp SrinivasanUttar Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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