2 out of 52 of 5Unverified experienceSupport and communication
Kuch cheezein thi jo miss hui, support utna expected nahi tha
Mujhe laga tha ki support communication training ke dauran zyada proactive hogi, par jab maine unse contact kiya, toh mujhe adhura response mila jo mere doubts ko poori tarah clear nahi kar saka. Pehla point toh ye tha ki dialer aur calling tools ke funktion samajhne mein clarity kaafi limited thi, jisse frustration badh gaya. Haan, ek baat toh thi ki telephonic support aane mein deri nahi hui, lekin mera experience expectations se kaafi alag tha. Jo database features hai, woh acche lagte hain par training ya communication mein unki detailing itni achchi nahi thi jitni main expect kar raha tha. Toh overall, support system toh thik tha, par expectations se kaam chalaaya gaya tha mujhe lagta hai.