2 out of 52 of 5Verified purchaseSupport and communication
Kuch cheezein missing thi, thoda frustrating raha process
Jab main support se baat kar rahi thi, toh mujhe lag raha tha ki kaafi baar mujhe wahi baat dobara bolni pad rahi hai, jo thoda thakane wala tha. Waiting time zyada bhi tha kabhi-kabhi, jo mujhe laga ki thoda improve kiya ja sakta hai. Dialer ki baat karu toh wo chal to raha tha, lekin kabhi-kabhi lagta tha ki automatic updates se koi noticeable improvement nahi hua. Invoicing ke process mein clarity thodi kami thi, jiski wajah se mujhe clarity lene ke liye support ko baar-baar call karna pada. Overall service mein ek cheez positive thi ki payment system reliable tha, woh toh ache se kaam kar raha tha. Par mujhe laga ki communication aur patience dono zyada hone chahiye service provider side se taaki experience behtar ho sake.